Comments on: Be Careful What You Buy In The App Store http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/ The latest in online and mobile technology with Corvida Tue, 07 Feb 2012 23:41:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dags för en användarrevolution | KATTKORGEN http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-12356 Dags för en användarrevolution | KATTKORGEN Sat, 30 Aug 2008 10:30:34 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-12356 [...] Corvida skriver om samma sak. [...] [...] Corvida skriver om samma sak. [...]

]]> By: Albert Willis http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-17119 Albert Willis Wed, 13 Aug 2008 11:18:44 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-17119 Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications. <br><br>The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of. Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications.

The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of.

]]> By: Albert Willis http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-15326 Albert Willis Wed, 13 Aug 2008 07:18:44 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-15326 Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications. <br><br>The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of. Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications.

The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of.

]]> By: Albert Willis http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-15327 Albert Willis Wed, 13 Aug 2008 07:09:37 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-15327 What's funny is that Apple is consistently rated as having the best tech support and customer service among the companies in its class. Lets be clear: it's not the customer support you don't like, it's the policy, which really isn't any different that any other company's policy on electronic downloads. We shouldn't have one standard for Apple and something different for everyone else. <br><br>The Boing Boing article is the classic "Apple is evil" that's been published for years now. In fact, the more successful Apple is, the more of a target it becomes. What's funny is that Apple is consistently rated as having the best tech support and customer service among the companies in its class. Lets be clear: it's not the customer support you don't like, it's the policy, which really isn't any different that any other company's policy on electronic downloads. We shouldn't have one standard for Apple and something different for everyone else.

The Boing Boing article is the classic “Apple is evil” that's been published for years now. In fact, the more successful Apple is, the more of a target it becomes.

]]> By: Albert Willis http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13073 Albert Willis Wed, 13 Aug 2008 06:18:44 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13073 Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications. <br><br>The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of. Apple takes 30% to cover the costs for bandwidth, credit card processing, storage, etc.—the costs the developer would pay if it were doing its own distribution. That doesn't make Apple 100% responsible for the customer service for the app, that's still the developers job. Apple is just the distributor; in no way is Apple providing support or customer service for what will be thousands of applications.

The Boing Boing article mentions the developer originally said it would give refunds to customers, but then changed its mind. But nobody mentions that, mainly because it's far more interesting to make Apple the bad guy and not some tiny developer nobody ever heard of.

]]> By: Albert Willis http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13083 Albert Willis Wed, 13 Aug 2008 06:09:37 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13083 What's funny is that Apple is consistently rated as having the best tech support and customer service among the companies in its class. Lets be clear: it's not the customer support you don't like, it's the policy, which really isn't any different that any other company's policy on electronic downloads. We shouldn't have one standard for Apple and something different for everyone else. <br><br>The Boing Boing article is the classic "Apple is evil" that's been published for years now. In fact, the more successful Apple is, the more of a target it becomes. What's funny is that Apple is consistently rated as having the best tech support and customer service among the companies in its class. Lets be clear: it's not the customer support you don't like, it's the policy, which really isn't any different that any other company's policy on electronic downloads. We shouldn't have one standard for Apple and something different for everyone else.

The Boing Boing article is the classic “Apple is evil” that's been published for years now. In fact, the more successful Apple is, the more of a target it becomes.

]]> By: The Simian Downtime Analyst http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13080 The Simian Downtime Analyst Wed, 13 Aug 2008 00:43:29 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13080 Sounds about right. Sounds about right.

]]> By: Corvida http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13079 Corvida Wed, 13 Aug 2008 00:35:13 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13079 I did once when I first got my iPhone. The hold time was over 30 mins. Googled my problem and got it resolved in 3 mins. I did once when I first got my iPhone. The hold time was over 30 mins. Googled my problem and got it resolved in 3 mins.

]]> By: The Simian Downtime Analyst http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13078 The Simian Downtime Analyst Tue, 12 Aug 2008 23:13:47 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13078 I hear ya, I guess. Still has to feel like shooting yourself in the foot though. I hope you never have to call support for it. I hear ya, I guess. Still has to feel like shooting yourself in the foot though. I hope you never have to call support for it.

]]> By: Corvida http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/comment-page-1/#comment-13075 Corvida Tue, 12 Aug 2008 22:08:09 +0000 http://shegeeks.net/be-careful-what-you-buy-in-the-app-store/#comment-13075 From someone of Apple's stature, you'd expect better. From someone of Apple's stature, you'd expect better.

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