Comments on: Attracting A Company’s Customer Support Via Twitter http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/ Keep Up With The Best In Social Media Thu, 02 Sep 2010 04:33:44 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: iankennedy http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/comment-page-1/#comment-16943 iankennedy Mon, 07 Apr 2008 21:38:17 +0000 http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/#comment-16943 Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:<br><br><a href="http://twitter.com/mblsupport" rel="nofollow">http://twitter.com/mblsupport</a><br><br>Follow us here for updates and feel free to D tweet us here with any issues.<br><br>@Steven - I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well! Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:

http://twitter.com/mblsupport

Follow us here for updates and feel free to D tweet us here with any issues.

@Steven – I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well!

]]> By: iankennedy http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/comment-page-1/#comment-15392 iankennedy Mon, 07 Apr 2008 17:38:17 +0000 http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/#comment-15392 Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:<br><br><a href="http://twitter.com/mblsupport" rel="nofollow">http://twitter.com/mblsupport</a><br><br>Follow us here for updates and feel free to D tweet us here with any issues.<br><br>@Steven - I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well! Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:

http://twitter.com/mblsupport

Follow us here for updates and feel free to D tweet us here with any issues.

@Steven – I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well!

]]> By: iankennedy http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/comment-page-1/#comment-13519 iankennedy Mon, 07 Apr 2008 16:38:17 +0000 http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/#comment-13519 Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:<br><br><a href="http://twitter.com/mblsupport">http://twitter.com/mblsupport</a><br><br>Follow us here for updates and feel free to D tweet us here with any issues.<br><br>@Steven - I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well! Thanks for the post. We're feeling our way through this as we go along. In order to keep our support issues all in one place and filtered out from updates about what coffee we happen to be drinking or what band we're going out to see, I created a new account:

http://twitter.com/mblsupport

Follow us here for updates and feel free to D tweet us here with any issues.

@Steven – I appreciate your comments about the Customer Service issues. Clearly there is some work to do. We need to because a John/Ian/Tonto solution isn't going to scale very well!

]]> By: StevenHodson http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/comment-page-1/#comment-13520 StevenHodson Sun, 06 Apr 2008 03:47:33 +0000 http://shegeeks.net/attracting-a-companys-customer-support-via-twitter/#comment-13520 I have found that the best support for MyBlogLog doesn't come from Yahoo - they're still stuck trying to figure out new Customer Satisfaction surveys - but just yell loud ofr Ian or John and you will find help coming faster than Tonto to the rescue of the Lone Ranger.<br><br>I have pretty well documented my trials and tribulations with MBL since it first went south on me and while Ian did try his best it was actually John who got me all sorted out<br><br><a href="http://www.winextra.com/2007/12/29/a-simple-way-to-drive-away-your-user-base/">http://www.winextra.com/2007/12/29/a-simple-way...</a><br><br><a href="http://www.winextra.com/2008/01/20/why-yahoo-sucks/">http://www.winextra.com/2008/01/20/why-yahoo-su...</a><br><br><a href="http://www.winextra.com/2008/02/07/yahoo-you-deserve-to-be-bought-out/">http://www.winextra.com/2008/02/07/yahoo-you-de...</a><br><br><a href="http://www.winextra.com/2008/03/26/banging-my-head-against-the-wall-of-yahoo-stupidity/">http://www.winextra.com/2008/03/26/banging-my-h...</a><br><br><a href="http://www.winextra.com/2008/03/26/well-ill-be-damned/">http://www.winextra.com/2008/03/26/well-ill-be-...</a> << finally the solution I have found that the best support for MyBlogLog doesn't come from Yahoo – they're still stuck trying to figure out new Customer Satisfaction surveys – but just yell loud ofr Ian or John and you will find help coming faster than Tonto to the rescue of the Lone Ranger.

I have pretty well documented my trials and tribulations with MBL since it first went south on me and while Ian did try his best it was actually John who got me all sorted out

http://www.winextra.com/2007/12/29/a-simple-way...

http://www.winextra.com/2008/01/20/why-yahoo-su...

http://www.winextra.com/2008/02/07/yahoo-you-de...

http://www.winextra.com/2008/03/26/banging-my-h...

http://www.winextra.com/2008/03/26/well-ill-be-... << finally the solution

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